Problem solvers a daring breed

What the world needs now are individuals who can solve today’s problems. And the good news is that although problem solvers aren’t born, they can be trained.

Problem solvers are a little like entrepreneurs. They are daring, not afraid to take a risk; they dare to be different, to express their unconventional ideas, and they dare to be different, to express their unconventional ideas, and they dare to try them. They are always confident that there is an answer to every problem. They are always optimistic, even after trying and failing many times.

The Center for Studies in Creativity at Buffalo State College has trained thousands using a six-step method. The first three points are ways to identify a problem and the last three steps are ways to solve the problem.

• The first step is to recognize that a problem exists. Something is wrong and needs attention. It may be that no one else has identified the situation, but intuitively someone knows that something is wrong.

• The second step is to begin to gather as much information as possible. Accept any facts or data available. Consider feelings and impressions. Before you look for a solution, realize that any information, technical or emotional, may be helpful.

• Sort through the information obtained; prioritize or rank it in importance.

• Let the ideas come forth now. Use brainstorming and don’t stop until you have a wide volume. According to the Creativity Center, at least 30 or 40 ideas should come forth in five minutes or less time if the brainstorming has been successful. Rank the ideas with a point system.

• Recognize that each idea has merit. Every idea is a good one, some are just better.

• Agree on a plan of action. Get all the individuals to work on the accepted solution and then to act on it.

Does the system really work? Yes, it does. People trained in creative problem-solving enjoy the process. They don’t dread tackling problems. They have confidence. They believe in their ability to develop pa long-lasting, positive solution.

And the best news of all is that the problem solving steps can be applied to any type of problem, whether it is a personal problem, a problem at your work place or a problem of world or international aspect requiring expert problem solvers. Finding solutions is a good technique for anyone to have and the more complex the problem, the greater the need for the most data and the most expert participants in the brainstorming sessions. Research also shows that those persons trained in creative problem solving enjoy the process. They believe in their ability.

Harold H. LeCrone, Jr., Ph.D. Copyright 1989