Several years after beginning my professional career, I became interested in the topic of burnout, both professionally and personally. Burnout can occur as a result of experiencing prolonged job related stress. Burnout can occur in many types of careers including human service professions such as psychologist. I have discussed the topic of burnout in several of my past newspaper columns but in today’s column I would like to pass on an experience that has been very helpful to me during my career.
Part of my research involves seeking out individuals in high stress jobs who seem to continue to thrive and not suffer from burnout. It was during this time that I met a psychologist who was in his 70’s, had practiced for many years and displayed a passion for his work. We became friends and after knowing him for awhile I asked him one day if he could tell me the secret of his continuing career satisfaction. He agreed to do so by telling me a story which follows.
My work as a psychologist is similar to that of a person who repairs clocks. The first group of customers bring me clocks that are easily repaired. They are grateful and happy when I return their clocks to them and I share their joy. The second group of customers bring me clocks that are on their last leg and I tell the returning customers to enjoy their clocks while they can because they probably won’t last too much longer. Their appreciation is tempered by my prognosis for their clocks. The last group of customers bring me clocks that I can not repair. The parts are simply worn out and their clocks must be retired. Upon hearing this news, these customers are unhappy, sometimes angry at me, and often leave with no display of gratitude. I tell these customers that I am sorry I can’t fix their clock, but I tell myself, remember that you are not the one responsible for their clock being broken.
My friend’s story has enabled me to keep a healthy perspective in my practice
remembering that I can help some people a lot, provide at least some assistance to others but there are some individuals that I am not going to be able to help and although I wish that I could help them, I must remember that I an not responsible for the development of their problems.
Harold H. LeCrone, Jr., Ph.D. Copyright 2005